2059 IT & Software Developer jobs in the UK
2nd Line Engineer - Bournemouth
£25,000 - 30,000
Planet Recruitment
Park Drive, Bournemouth
£25,000 - 30,000
Requirements
Must:
- Proven experience working as a 1st/2nd line support engineer or in a similar technical support role.
- Excellent problem-solving and communication skills with a customer-oriented approach.
- Solid knowledge of Windows and macOS operating systems, as well as the Microsoft Office Suite.
- Familiarity with network technologies such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
- Experience troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.
- Strong understanding of Active Directory, user management, and security principles.
- Ability to work independently and prioritize tasks in a dynamic environment.
- Relevant certifications (e.g., Microsoft 365 Fundamentals) are a plus; however, a willingness to train for the course is required.
Responsibilities
- I will provide technical support to end-users via phone, email, or in person, ensuring hardware and software issues are resolved promptly.
- I will troubleshoot and diagnose technical problems related to desktops, laptops, printers, network connectivity, and other IT equipment.
- I will escalate complex technical issues to the appropriate teams or vendors while ensuring timely resolution.
- I will install, configure, and upgrade software applications and operating systems.
- I will perform system and network administration tasks, including user account management, backups, and security updates.
- I will set up and deploy new workstations, laptops, and other hardware devices.
- I will maintain accurate documentation of all support activities, including issue resolution, troubleshooting steps, and development of knowledge base articles.
- I will assist in the implementation and maintenance of IT policies and procedures.
- I will collaborate with cross-functional teams to identify opportunities for process improvements and proactive issue prevention.
Description
We are looking for a motivated individual to join our team as a 1st/2nd Line Support Engineer. This role is based in Christchurch, Bournemouth, with a salary ranging from £25,000 to £30,000. Planet Recruitment acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an Equal Opportunities Employer and value the diversity of our candidates. By applying for this position, you consent to the processing of your information in accordance with our Candidate Privacy Information Statement. Please note that we will only contact candidates with the relevant skills and experience. If you do not hear from us within 7 days of applying, unfortunately, you have not been successful in your application. We are committed to ensuring that every candidate is assessed solely based on their merits, qualifications, and abilities to perform the duties of the position.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2059 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Kendal Nutricare, LendingCrowd, Together, BAE Systems, Lighthouse Schools Partnership, WGM Engineering among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.