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IT Service Delivery Manager
£30,000 - 55,000
Picture More Ltd
Queen's Road 93, Bishopsgate
£30,000 - 55,000
Requirements
Must:
- Previous experience as a Service Delivery Manager, managing a global team of Service Desk Managers.
- Experience working in a global law firm or similar professional services environment.
- Proven background in developing and implementing strategies for 24/7 service delivery.
- ITIL certification and strong knowledge of ITIL processes.
- Exceptional communication skills.
- ServiceNow experience is highly desirable.
Responsibilities
As the IT Service Delivery Manager, I will be responsible for IT leadership, business engagement, and the management of customer service and development of IT services. I will oversee a globally dispersed team responsible for IT support, as well as incident, problem, and change management. Collaborating closely with the wider IT department and business, I will define strategy, implement processes, and set service improvement plans for the global service delivery function, including setting SLAs/KPIs.
Description
This is an exciting opportunity at a top international law firm located in central London, offering a hybrid working arrangement with three days in the office and two days from home. If you find that this role aligns with your career aspirations, I encourage you to apply now!
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 2199 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for IT roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Ascendion as they are hiring for 59 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.