2318 IT & Software Developer jobs in the UK
Technical Support Advisor
£27,000 - 29,000
Pertemps Redditch Commercial
Headless Cross Drive, Headless Cross
£27,000 - 29,000
Requirements
Must:
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- Previous electrical or technical experience (1st line support role or a tech-savvy individual who builds computers at home).
- Excellent analytical and problem-solving skills.
- Outstanding written and spoken communication skills.
- An organized and structured working style.
- A positive, customer-focused, service-oriented personality.
- Excellent PC literacy (especially in MS Office).
- Strong client management skills and ability to manage client expectations.
- Proactive approach with the ability to work on your own initiative.
- Ability to work effectively as part of a team.
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Technologies
Responsibilities
- Respond to customer inquiries, primarily via telephone and email.
- Resolve customer technical issues through thorough research, reproduction, and troubleshooting.
- Communicate with peers and colleagues via email, chat, telephone, and in person.
- Document all technical inquiries and develop and review content for knowledge base articles.
- Assist with testing of internal products.
- Collaborate with Area Sales Managers to address specific customer issues.
- Ensure that all duties align with the Company Health and Safety policy and other Company requirements.
- Undertake any additional tasks necessary for the efficiency and productivity of the Technical Team.
###
Description
We are seeking a proactive, customer-focused individual who has a natural interest in technology and electronics to develop a career within the electrical manufacturing industry. In the Technical Support role, you will provide general support as part of our UK Technical Support team, assisting our internal and external sales teams as well as our customers. As many customers introduce new products into their portfolios for the first time, a clear, patient, and understanding approach from the technical support department is vital to their growth. Our technical department also plays a major role in product development and quality control procedures. If you believe your skills and experience align with what we're looking for, we encourage you to apply for this position. We are excited to hear from you and wish you the best of luck in your job search!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2318 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Kirintec Limited, Oakford Technology, Together, Nexus Vehicle Rental, Novem Ltd, MastarRec, L A Comms Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.