2676 IT & Software Developer jobs in the UK
IT Help Desk / Service Desk Analyst
£33,216 - 33,216
Pertemps Birmingham Industrial
Vicarage Road 40, Birmingham
£33,216 - 33,216
Requirements
Must:
- Previous experience in 1st Line Support, IT Help Desk, Service Desk or Technical Support
- Strong problem-solving and troubleshooting skills
- Excellent communication and call-handling ability
- Comfortable supporting Windows OS, Microsoft Office 365 and basic networking issues
- Ability to manage workload in a fast-paced, target-driven environment
- Flexibility to work shifts between 7:00 AM and 1:00 AM, including weekends and public holidays, on a rotating 4-on, 4-off shift pattern
Responsibilities
- Provide quick, reliable 1st Line IT Support across corporate and retail systems
- Log and manage incidents using a ticketing system in line with SLA targets
- Support retail POS systems, in-store equipment, payroll applications and business-critical software
- Deliver excellent customer service with a confident and professional phone manner
- Escalate complex issues to 2nd Line Support / Desktop Support Engineers when required
- Work efficiently in a high-volume IT Help Desk environment
Description
We are a fast-paced, forward-thinking company located in modern Birmingham offices. We pride ourselves on our supportive IT Service Desk team that emphasizes training and internal progression. With a competitive pay of £16.02 per hour and ongoing training in IT systems and service desk tools, we foster a fun and social team culture that promotes internal progression and IT career development.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2676 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Circuit Mind, UKTL, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 56 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.