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Software Support Engineer
£44,000 - 48,000
Permanent Futures Limited
New Street, Shide
£44,000 - 48,000
Requirements
Must:
- 3+ years’ experience in software/system support or deployment
- Strong background in Microsoft OS, databases, and networking protocols
- Solid understanding of software engineering and troubleshooting
- Excellent communication and documentation skills
- Analytical, customer-focused, and motivated by problem solving
Responsibilities
- Provide technical support to users and engineers (remote, phone, or on-site)
- Diagnose and resolve software, configuration, and system issues
- Deploy and configure new software solutions
- Write and maintain FAQs, troubleshooting guides, and knowledgebase articles
- Deliver training sessions and share best practices
- Work with development teams to improve product reliability and user experience
- Contribute to proactive system health and performance initiatives
Description
We are hiring a Software Support Engineer on the Isle of Wight for a permanent position at 37 hours per week. We offer a competitive salary, an annual bonus, and a comprehensive benefits package. If you have a natural problem-solving ability and a background in software and systems engineering, we would love to welcome you to our global technology team. Here, you will help customers maximize their use of advanced software solutions within complex industrial environments. We value technical expertise, effective communication, and a customer-first mindset as key to delivering exceptional support from deployment to issue resolution. Additional benefits include: - 25 days of holiday (+ bank holidays, increasing with service) - Pension contribution, healthcare, and life cover - Opportunities for international travel - A collaborative, innovative environment working with advanced technology
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2107 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
TCMM Shutter Group Ltd, BAE Systems, Origin, BTL IT Solutions Ltd., Found First Recruitment, Direct Online Services, PayItMonthly Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 62 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.