3106 IT & Software Developer jobs in the UK
Requirements
Must:
- 3 Years previous experience in an MSP environment
- Proven experience in a 2nd line IT support role
- Strong Microsoft 365 knowledge (Intune, Exchange, Teams, SharePoint, Azure AD)
- Good knowledge of Windows operating systems
- Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, firewalls, VPNs)
- Hands-on experience with firewall configuration and management
- Strong personal skills, developing relationships and assisting with account management of customers
- Good understanding and willingness to learn Cyber Security principles and practices
- Excellent troubleshooting and problem-solving skills
- Ability to work independently and as part of a team
- Organised and good at creating and keeping documentation up to date
- Ability to prioritise workload in a fast-paced, SLA-driven environment
- Right to work in the UK and Full UK driving license with willingness to travel to customer sites
- Excellent communicator and interpersonal skills (key to this role)
Responsibilities
- Provide 2nd line technical support to customers across a range of technologies
- Support end-users with remote and on-site assistance by troubleshooting and resolving complex IT issues efficiently and professionally
- Work with Microsoft 365, Azure, Intune, and firewall technologies
- Configure, deploy, and maintain systems including switches, routers, firewalls, and wireless solutions
- Troubleshoot networking, wi-fi, connectivity, VoIP, and security issues
- Participate in onboarding and setup work as new customers join
- Ensure best practices in Cyber Security are implemented and maintained
- Travel to customer sites when required for onsite support and project work
- Collaborate with colleagues to deliver excellent customer service and meet SLAs
- Act as a mentor to the apprentices within the support team, providing guidance, training, and knowledge sharing
Description
At Pebble IT, we are a fast-growing Managed Service Provider based in Hertfordshire, dedicated to delivering exceptional IT solutions and support. We offer a supportive and dynamic work environment where you can grow as a key member of our team. With benefits such as your birthday off, Bupa Private Healthcare, and opportunities for professional development, we strive to invest in our employees. Our location allows for travel to customer sites as necessary, providing diverse experiences and challenges.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3106 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, Una Watch, FCDO Services, Lloyds Banking Group, OpenWorks Engineering, Ctrl Alt among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.