3033 IT & Software Developer jobs in the UK
IT Support Administrator
£41,000 - 81,000
Paragon ID
Stockholm Road, Kingston upon Hull
£41,000 - 81,000
Requirements
Must:
- A minimum of one years experience in a similar IT support or systems administration role.
- Essential experience with Microsoft operating systems and network administration.
- Proven experience in hardware installation, maintenance, and providing technical support to internal stakeholders.
- Familiarity with software troubleshooting techniques across various platforms.
- Knowledge of network security protocols.
- Excellent customer service skills with the ability to communicate technical information clearly to non-technical users.
- Competence in using Microsoft Office suite for documentation and communication purposes.
- Analytical skills to assess system performance issues and implement effective solutions.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Approachable and friendly, with a positive and proactive attitude.
- Strong verbal and written communication skills.
Responsibilities
- Providing first-line technical support to IT users across the Paragon ID operation.
- Day-to-day systems administration and front-end management of software platforms.
- Daily monitoring of system logs and data integrity assessments.
- Ongoing IT service support to all company users, covering Windows and macOS environments, email and calendar systems, Microsoft Office applications, networking, and other internal systems.
- Assisting with the overall objectives of ongoing IT projects through effective collaboration and technical contribution.
- Ad-hoc project administration and continuously monitoring systems.
- Working within company guidelines and procedures to complete all project and support duties to a high professional standard.
- Configuring security software and diagnosing hardware and software issues.
- Documenting and maintaining IT inventory.
- Reviewing and resolving IT Helpdesk requests and implementing security policies.
- Prioritizing and escalating issues as necessary.
- Improving security in the IT systems and testing company systems to locate potential risks and vulnerabilities.
- Monitoring IT systems to meet the growing needs of users and ensuring that all IT equipment and systems operate efficiently.
Description
We are seeking a UK IT Support Administrator who will be instrumental in providing first-line technical support to our IT users across the Paragon ID operation. Located in Kingston upon Hull, we pride ourselves on fostering a supportive environment with various employee benefits, including a company pension, gym membership, health & wellbeing program, and work-from-home options. Our team is dedicated to maintaining high service levels and ensuring the smooth operation of IT systems to meet organizational needs.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3033 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Mas & Pas Limited, KubeNet, Lloyds Banking Group, Ctrl Alt, Delapt Technologies UK, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 93 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.