2702 IT & Software Developer jobs in the UK

Orchard IT (Part of Device Doctors) jobs

1st/2nd Line IT Support Technician

£26,000 - 32,000
Orchard IT (Part of Device Doctors)
Church Road 3b, Chichester
£26,000 - 32,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Experience in a 1st Line IT support or service desk role - Comfortable speaking to users and handling support calls - Good basic knowledge of Windows and Microsoft 365 - Willingness to learn and develop your technical skills - Strong customer service and communication skills - Full UK driving licence - GCSE or equivalent (preferred) - Previous experience in 2nd line IT Support: 1 year (required)

Technologies

Microsoft 365
Office 365

Responsibilities

- Handling incoming support tickets and phone calls - Providing remote support for day-to-day IT issues - Supporting users with Microsoft 365, Windows, and devices - Troubleshooting common software, hardware, and connectivity issues - Escalating more complex issues to senior technicians - Occasionally assisting with on-site visits when needed

Description


We are Orchard IT, part of Device Doctors, located in Chichester, West Sussex. This is a huge opportunity to join our team at a period of massive growth. As a growing MSP supporting businesses, schools, and councils, weve built strong foundations and are now expanding quickly. We offer a stable role with a salary ranging from £26,000 to £32,000 depending on experience, exposure to a diverse range of clients and IT environments, and a supportive team with clear escalation paths. Our benefits include a pension, free parking, paid travel, team events, and opportunities for professional growth.
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