3048 IT & Software Developer jobs in the UK
Second Line IT Field Support Engineer
£40,000 - 42,000
Opus Technology
London Road, Reigate
£40,000 - 42,000
Requirements
Must:
- Experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent
- 3+ years working for an MSP is desirable
- 2nd Line support of Microsoft infrastructure software and application suites
- Competency with mainstream Apple Mac infrastructure software and application suites
- MS Certificates are preferred
- Familiarity with ITIL service strategy
- Strong communication skills at all company structure levels
- Ability to work autonomously and deliver effective outcomes without supervision
Responsibilities
- Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the Opus IT Service Desk
- Logging detailed and accurate information into the case management system
- Managing your personal call queue, ensuring tickets are up to date and closed in a timely fashion to meet SLAs
- Communicating with users to keep them updated on their issues and ensuring high customer satisfaction
- Walking the floor daily to ensure an approachable IT Support presence
- Proactively checking Audio Visual rooms throughout the day
- Running regular drop-in sessions for assistance or training
- Building and configuring desktop systems and mobile devices
- Fixing hardware faults and installing upgrades to hardware
Description
At Opus, established in 1992, we pride ourselves on being a customer-driven and service-led technology provider. We focus on delivering tailored technology with purpose, building long-term partnerships with our clients. Located in Central London, our team enjoys a comprehensive benefits package, including private healthcare, pension, personalized training pathways, and monthly accolades for outstanding performance. As we embark on a strategic growth journey aiming to double our turnover by 2026, we seek passionate individuals to join us in impactful projects and continuous professional development.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3048 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Openda Ltd, Bluefruit Software Limited, The Scouts Association, City of Lincoln Council, Mas & Pas Limited, DWP Digital, Wren among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 102 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.