Senior Systems Administrator

- Manage and support internal IT systems across the organization - Monitor the health, stability, and security of the IT estate and respond to alerts - Maintain performance and resilience of core internal platforms - Implement appropriate security controls ensuring compliance with internal standards - Keep IT processes and procedures fully documented and up to date - Assist clients in implementing technical fixes and improvements following technical assessments - Deliver hands-on technical remediation work when required - Produce documentation, templates, and supporting materials for service delivery and reporting - Translate technical findings into practical, actionable remediation tasks - Provide clear, high-quality documentation for delivery, project management, sales activity, and client needs - Collaborate closely with internal staff to support their day-to-day IT requirements - Liaise with technical teams to streamline delivery of remediation and improvement activities - Support leadership with continuous improvement initiatives across IT and related services - Contribute to the development of scalable processes and frameworks as service demand grows