2601 IT & Software Developer jobs in the UK
3rd Line IT Technical Support Engineer
£35,000 - 35,000
Operations Resources Limited
East Tyndall Street, Cardiff County
£35,000 - 35,000
Requirements
Must:
We are seeking a qualified candidate who possesses the following:
- A Bachelor's degree in Computer Science, Information Technology, or a related field.
- AZ-104: Microsoft Azure Administrator certification.
- A minimum of 5 years of experience in a similar role.
- Strong knowledge of infrastructure and security management.
- Experience with Azure, AWS, Intune, and Manage Engine (Endpoint Central, Applications Manager).
- Excellent problem-solving and communication skills.
- Proficiency in managing virtual machines, network devices, and security systems.
- The ability to handle complex technical issues and provide advanced support.
- Strong analytical and reporting skills.
Responsibilities
As our Third Line Service Desk Engineer, I will entrust you with the following responsibilities:
- Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs, and other hosted services.
- Maintain patching schedules for VMs and applications, ensuring critical patches are applied within 14 days of release.
- Monitor usage and availability via our monitoring platform and report on compliance and remediation efforts.
- Support the current MDM stack and maintain compliance with application stack and security baselines.
- Champion automation development throughout the client estate, scripting with PowerShell to enhance productivity.
- Manage backup solutions and triage service desk tickets, liaising with third-party support as necessary.
- Oversee and manage the Disaster Recovery Plan, conducting regular assurance testing for various systems.
- Participate in continuous improvement meetings and ensure compliance documentation is maintained according to industry standards.
- Handle service desk tickets, including investigation, diagnosis, escalation, and resolution while developing knowledge base solutions.
Description
This role is positioned in Cardiff, United Kingdom, with a hybrid working model, and offers a salary of up to £35,000. You will be working 40 hours per week, which will include a rota. I am looking for a driven, collaborative, and supportive individual who will thrive in a challenging and rewarding environment while working alongside an exceptionally talented team. You will have ample opportunity to showcase your potential and excel in our organization.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2601 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, ILUX Limited, Gather Technology Ltd., Together, Nodescape Limited, Kendal Nutricare, Cosgrove & Drew among others, are currently hiring for Support roles in the UK.
The company with most openings is Ocho as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ocho as they are hiring for 64 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.