2939 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience in a similar role or relevant IT support experience
- Strong knowledge of operating systems (Windows, Mac OS)
- Familiarity with Active Directory user account management
- Basic understanding of computer networking concepts (LAN, TCP/IP)
- Excellent problem-solving skills with the ability to analyze issues and provide effective solutions
- Strong customer service skills with the ability to communicate technical information to non-technical users
- Ability to work independently as well as collaborate with a team
- A valid UK driving license and own vehicle is essential (mileage paid)
Responsibilities
- Respond to help desk tickets and provide timely technical support to end-users
- Diagnose and resolve software and hardware issues
- Install, configure, and maintain operating systems and software applications
- Assist with user account management in Active Directory
- Collaborate with other IT team members to troubleshoot complex problems
- Provide excellent customer service by effectively communicating technical solutions to non-technical users
- Document all support activities and resolutions in the ticketing system
- Perform routine maintenance tasks such as system updates and backups
- Assist with computer networking tasks, including troubleshooting TCP/IP connectivity issues
- Analyze computer hardware problems and recommend appropriate solutions
- Provide support for Mac OS devices
Description
We are seeking a skilled and customer-oriented 1st Line Support Engineer to join our team. In this role, you will provide technical assistance and support to end-users, troubleshoot software and hardware issues, and ensure the smooth operation of our clients' IT systems. If you have a passion for technology and enjoy helping others, we would love to hear from you. We're a growing business based in Bagshot, Surrey. We are looking for an enthusiastic candidate with a great enjoyment in IT and computers, to provide quality support to our client base, with a focus on exceptional customer service and delivering a 5-star experience. This is a full-time position, with working hours being 9 am to 5 pm, primarily based in Bagshot but with the flexibility to visit client premises. Pay for this position ranges from £26,000 to £30,000 per year. Benefits include additional leave, company events, a company pension, and a cycle to work scheme.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2939 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Probado Ltd, Origin, Direct Online Services, Kura, RDC Aviation, Commsworld, BAE Systems among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 57 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 57 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.