3190 IT & Software Developer jobs in the UK

Ocho jobs

Technical Support Specialist

£70,000 - 70,000
Ocho
Callender Street, Belfast
£70,000 - 70,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
I am looking for candidates with 1-3 years of experience in Technical Support, Technical Account Management, or Escalation roles (not internal IT). You should possess strong technical skills in MySQL, Linux, networking, and Kubernetes. Familiarity with Docker, cloud platforms, and containerization is essential. Experience using OpenSearch, Grafana, or similar tools for troubleshooting, along with a background in cybersecurity (especially cloud security), would be a significant advantage. Excellent communication skills, adaptability, and a willingness to learn are required. A degree in Engineering, Cybersecurity, or a related field (or equivalent experience) is preferred.

Responsibilities

In this role, you will provide timely and accurate support through Slack, chat, and email. You will troubleshoot and resolve technical issues, escalating them to R&D/Product when necessary. Building trust with our customers will be crucial, as you will educate them on features and provide clear solutions. Additionally, you will document fixes and maintain our support knowledge base while continuously growing your technical expertise in cloud, security, and support best practices.

Description


This is your chance to join a fast-growing cloud security company at the cutting edge of protecting modern cloud environments. Our platform delivers real-time insights, proactive threat protection, and advanced runtime security, helping some of the world's most innovative organizations secure their infrastructure. As a Technical Support Specialist, you will work closely with our engineering and product teams while building lasting relationships with clients. If you meet the above criteria, we encourage you to apply now.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 3190 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, MOD - Defence Digital, Secret Source Marketing, Government Communications Headquarters (GCHQ) among others, are currently hiring for Support roles in the UK.

The company with most openings is Hays Technology as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.