2127 IT & Software Developer jobs in the UK

Ocho jobs

End User Support Engineer

£45,000 - 45,000
Ocho
Callender Street, Belfast
£45,000 - 45,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Freelance / Contract
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 5 years IT support experience, including time in an MSP environment - Expert-level Microsoft 365 administration - Strong Azure and Intune MDM knowledge - Hands-on experience with email security platforms - Solid understanding of SPF, DMARC, and DKIM - Confident communicator with clients and internal teams - Flexibility for on-call and out-of-hours work when required - Desirable: Experience in regulated environments (SOC2, HIPAA, HiTrust) - Desirable: Automation experience (Ansible, Puppet, Chef) - Desirable: Microsoft Azure certifications

Technologies

Microsoft 365
Office 365

Responsibilities

- Act as the primary technical contact for clients, delivering tailored solutions - Implement, configure, and support email and web security platforms: INKY, Proofpoint, Cisco Umbrella, and Mimecast - Perform root cause analysis on complex issues around email filtering, phishing, and secure web access - Handle escalations and mentor junior team members - Manage tickets to a high standard with timely updates to clients and internal teams - Lead system deployments and upgrades, including out-of-hours when required - Produce technical documentation and train support staff on client environments

Description


We are a well-established Managed Service Provider (MSP) based in central Belfast, offering a contract role for an experienced End User Support Engineer with the potential for permanence. Our working hours are 12pm-9pm, with 3 days per week onsite in the heart of Belfast. We provide comprehensive medical and dental cover for you and your family, life insurance, an inclusive parental leave policy, uncapped annual leave, a pension plan with employer matching, and a supportive work environment with regular social events. Join us in delivering tailored solutions to our diverse client base across email and web security, Microsoft 365, and endpoint management.
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You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 2127 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Yellowbrick Data, UKTL, Dirty Martini Marketing, Shiptheory, Government Communications Headquarters (GCHQ), Deep Sea Electronics Ltd, Sage among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 84 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.