2578 IT & Software Developer jobs in the UK
Requirements
Must:
- Previous experience in a technical or software support environment
- Familiarity with service desk platforms such as Zendesk, Jira or Freshdesk
- Strong Excel skills and a genuine interest in working with data
- Exposure to SQL is a bonus and will be welcomed
- Ability to explain technical concepts clearly to non-technical audiences
- Organised, detail-oriented and composed when dealing with competing priorities
- A curious, proactive approach and a willingness to keep developing
Responsibilities
- Serving as a primary point of contact for client queries, incidents and troubleshooting requests
- Logging, prioritising and managing support tickets in line with agreed service levels
- Investigating issues methodically and working alongside product and technical teams to reach solutions
- Communicating with clients clearly and professionally across email, phone and video
- Supporting new client onboarding, training sessions and product webinars
- Writing and maintaining knowledge base articles and contributing to ongoing service improvements
Description
We are a fast-growing software business providing a specialist platform used by finance and compliance teams across large, complex organisations worldwide. Our team is at an exciting stage of growth and we are looking for a Client Support Analyst to join our expanding support team. This role offers hybrid working with approximately three days in the Belfast office and a salary of up to £40,000 depending on experience. We value a supportive, people-first culture where your ideas genuinely count and provide clear career progression routes within our scaling technology business. Additionally, we offer healthcare cover, gym support, and additional benefits.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2578 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Wilson Computers LTD., Shiptheory, Government Communications Headquarters (GCHQ), Sage, Deeplinx Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 82 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.