2351 IT & Software Developer jobs in the UK
Technical Support Engineer
£25,200 - 26,500
Oakford Technology
Court Hill 12, Southampton
£25,200 - 26,500
Requirements
Must:
- At least 1 year proven experience in IT support or a similar role
- Proficiency in computer networking and operating systems
- Experience with Active Directory and Microsoft 365 administration/support
- Strong understanding of desktop support principles, computer hardware, networks, and infrastructure
- Excellent problem-solving skills and ability to work under pressure
- Ability to drive
- Experience troubleshooting and supporting modern desktop environments (Windows 10/Windows 11/macOS)
- Exceptional communication skills, both verbal and written
- Proactive approach to learning new technologies and improving existing processes
- Polite, confident, and effective communicator
- Passionate about delivering exceptional customer service
- Excellent time management and priority determination skills
- High standard of work and professionalism
- Team player who provides feedback and supports colleagues
- Enhanced DBS check (conducted by the company and must remain clean)
Responsibilities
- Provide first-line support for technical issues related to LAN, operating systems, and software troubleshooting
- Assist users with desktop support, including hardware and software inquiries
- Diagnose and resolve technical problems through effective troubleshooting techniques
- Utilise Remedy for tracking and managing support tickets efficiently
- Collaborate with team members to escalate complex issues when necessary
- Maintain documentation of technical procedures and solutions to enhance knowledge sharing within the team
- Stay updated on the latest technologies and industry trends to provide informed support
Description
We are seeking a dedicated and knowledgeable Technical Support Engineer to join our dynamic team. We offer both full-time and school term-time only options for this role. Our ideal candidate will possess a strong background in IT support and computer networking, with a passion for solving technical issues and providing exceptional customer service. This role is vital in ensuring that our clients receive timely and effective support for their technical needs. We strive to deliver outstanding technical support solutions while fostering an environment of growth and collaboration. The position comes with a range of benefits, including a company car, pension, employee discounts, and access to on-site facilities.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2351 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, Bluefruit Software Limited, FCDO Services, Department for Work and Pensions (DWP), Accenture, Roke Manor Research Limited, NTT Data UK among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 94 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.