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1st and 2nd Line Support Analyst
£30,000 - 30,000
O.C.S. Consulting Plc
Oversley Court, Milton Keynes
£30,000 - 30,000
Requirements
Must:
- I require at least 3 years of experience as a Support Analyst.
- You must have knowledge of a broad range of database technologies, with a mandatory requirement for MS SQL Server.
- Helpdesk or Testing experience is a strong advantage.
- Strong interpersonal and communication skills are essential, with excellent English in both written and verbal forms.
- Knowledge of a programming language would be beneficial.
- The ability to hit the ground running is important; experience working independently and as part of a team is highly valued.
- Excellent customer service skills are a must.
- I am looking for a highly motivated and enthusiastic individual prepared to go the extra mile.
- You should possess strong analytical and problem-solving skills, especially concerning fixing data issues.
- A flexible, can-do attitude with the capability to multitask and remain resilient under pressure is necessary.
- The ability to form good working relationships with internal and external stakeholders is crucial.
Responsibilities
- As a 1st and 2nd Line Support / Helpdesk Analyst, you will be responsible for providing technical support to our corporate clients across various domains including Insurance, Retail, FMCG, Automotive, Logistics & Leasing, Publishing, and Charity sectors.
- You will work full time (5 days per week) in our Milton Keynes office, with occasional travel to our Borehamwood office.
- You will be expected to deliver excellent customer service and foster positive relationships with clients.
- You will troubleshoot and resolve issues related to software and database technologies.
- Contributing to a supportive and collaborative working environment is key.
Description
- We offer a competitive salary ranging from £27k to £32k depending on experience. - Our benefits package includes enhanced pension, life insurance, medical and dental cover, permanent health insurance, critical illness benefit, and the opportunity to join our Employee Ownership Trust after a qualifying period. - We provide flu jabs, a health and wellbeing program, Employee of the Month awards, long service awards, and more. - You will enjoy a generous holiday allowance that increases with the length of service. - We are committed to career development, offering opportunities to enhance your skills and experience for motivated and talented individuals.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 980 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
ApplianSys, u-blox, Serac Group, NTT Data UK, Bank of England, client server, Client Server among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays as they are hiring for 40 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays as they are hiring for 40 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.