3186 IT & Software Developer jobs in the UK
First Line Support Analyst
£36,000 - 65,000
OCC Computer Personnel
Middlewich Road, Cobridge
£36,000 - 65,000
Requirements
Must:
- IT support experience
- Knowledge of ITIL processes (incident, change, and problem management)
- Strong customer focus
- Excellent communication skills
- Proactive and adaptable mindset
- Familiarity with Windows 10/Server, VMware, Office 365, Active Directory, SharePoint, Antivirus solutions (McAfee/Sophos), hardware (Dell/Lenovo), and Skype for Business
Responsibilities
- Act as the first point of contact for customers, handling calls, emails, and portal requests
- Log, manage, and escalate incidents accurately
- Keep customers updated on the status of their requests
- Contribute to the knowledgebase by creating and updating articles
- Help improve IT processes and workflows
- Collaborate closely with the team to deliver first-class service
- Support critical, high-security projects
Description
We are a growing company located in Stoke-on-Trent, seeking a passionate 1st Line Support Engineer to join our team. This role offers you the opportunity to make a significant impact by supporting both internal and external customers while developing your IT skills in a dynamic, high-security environment. We prioritize employee development and provide real opportunities for progression, particularly within high-security projects in the defence sector. Please note that the successful candidate will need to obtain SC clearance due to the nature of the role.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3186 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
SwapTix, Arctic Shores, EG On The Move Ltd, TBG Solutions Ltd, Companies House, FCDO Services, MOD - Defence Digital among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 105 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.