IT Support Engineer

Prior experience providing first-line support in a service provider setting is preferred. Candidates should possess proficient computer literacy, particularly with the Office 365 product suite and remote access/support tools. Familiarity with the M365 administration portal and Azure environments is beneficial, and applicants should have a solid understanding of various operating systems, including Windows 11, Microsoft Server 2022, Android, iOS, and Ubuntu Linux. Additionally, a fundamental knowledge of networking technologies, especially with Cisco and Aruba hardware, is advantageous. Professional certifications such as Microsoft, CompTIA, or Cisco credentials are a plus. Knowledge of cybersecurity concepts, particularly with Sentinel SIEM, is also beneficial. At North, we reward our employees with a competitive market salary and an excellent benefits package, along with fantastic opportunities for progression throughout the company. Further details about the package will be discussed during the application stage. We are proud to be an equal opportunity employer, celebrating diversity and committing to creating an inclusive environment for all employees.