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Nigel Frank International jobs

Dynamics 365 Architect

£90,000 - 110,000
Aldgate High Street 33, London
£90,000 - 110,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience delivering D365 Contact Centre solutions - Ability to maximize capabilities of Dynamics 365 and Power Platform - Knowledge of software engineering best practices - End-to-end implementation experience of CRM-based programs - Security Clearance is required

Technologies

AI
Office 365

Responsibilities

- Lead the architecture and design of Dynamics 365 CE contact centre solutions, integrating AI agents via Copilot to enhance agent productivity and customer experience. - Collaborate with clients from project inception through to delivery, ensuring solutions align with business objectives and technical requirements. - Implement AI-driven features such as intelligent routing, chatbots, and virtual assistants to optimize customer interactions. - Design solutions with a focus on security, performance, and scalability, utilizing the broader Microsoft technology stack. - Actively participate in the Microsoft community through social media, conferences, and user groups, sharing knowledge and best practices.

Description


We are seeking a Contact Centre Architect specializing in Dynamics 365 Customer Engagement (CE) to be pivotal in designing and delivering cutting-edge, AI-first contact centre solutions. We offer a starting salary ranging from £90k to £110k, dependent on experience, along with a flexible, hybrid working model, private medical insurance, enhanced pension contributions, and much more. We are open to candidates across the UK and excited to have you join our team!
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You can find Software Architect salaries in the UK here.

How many Software Architect jobs are in the UK?

Currently, there are 2053 Architect openings. Check also: Cloud jobs, Security jobs, ElasticSearch jobs - all with salary brackets.

Is the UK a good place for Software Architects?

The UK is one of the best countries to work as a Software Architect. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for Software Architect jobs in the UK?

BTL IT Solutions Ltd., TCMM Shutter Group Ltd, SaluteMyJob, Access4, BAE Systems, Part Sync Ltd, Together among others, are currently hiring for Architect roles in the UK.

The company with most openings is Experis as they are hiring for 81 different Software Architect jobs in the UK. They are probably quite committed to find good Software Architects.