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Technical Support Engineer
£28,000 - 30,000
Nextech Group Ltd
Fenham Road 5,7, Newcastle upon Tyne
£28,000 - 30,000
Requirements
Must:
- Experience in a Managed Service Provider (MSP) environment or a customer-centric setting providing support
- Excellent verbal and written communication skills
- Proficiency in Active Directory and Group Policy Object (GPO) administration
- Experience with Exchange and Intune administration
- Strong expertise in Microsoft technologies
- Good general knowledge of networking concepts and technologies: TCP/IP stack, VLANs, firewalls, and wireless configurations
- 2+ years of experience in a 1st line technical helpdesk environment
- 2+ years of experience in a 2nd line technical support environment
- Familiarity with firewall implementations (Fortigate, Cisco, Sonicwall, Watchguard)
- Experience with backup solutions (Azure, Veeam)
- Knowledge of virtualization technologies (Hyper-V, VMware, AVD, RDS)
- In-depth knowledge of the O365 suite and Multi-Factor Authentication (MFA)
- Ability to answer general networking questions
Responsibilities
As a Technical Support Engineer, I will ensure that our clients receive top-notch technical support, helping them maintain smooth and efficient IT systems. My role will involve troubleshooting technical issues, collaborating with team members to resolve complex problems, and providing solutions that enhance the overall customer experience. I will also be responsible for maintaining documentation related to support queries and contributing to the development of best practices within the team.
Description
We offer a competitive salary of up to £30,000 along with a comprehensive benefits package. Our organization is committed to your professional development and career progression, providing a supportive and collaborative work environment. I will ensure that we engage in regular team-building activities and social events, fostering a vibrant workplace culture. Additionally, I will provide opportunities to work with a diverse range of clients and cutting-edge technologies. If you are passionate about IT and delivering excellent customer service, we would love to hear from you. Please send your CV our way.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2142 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Core-Asset Consulting, ApplianSys, u-blox, Serac Group, Mas & Pas Limited, BAE Systems, Leidos among others, are currently hiring for Support roles in the UK.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Ascendion as they are hiring for 59 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.