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On-Site IT Engineer
£30,000 - 35,000
Netbox Recruitment
Lankester Parker Road, Reading
£30,000 - 35,000
Requirements
Must:
We are looking for someone who is experienced in providing onsite IT support across hardware, software, and networking. You should be confident in troubleshooting common end-user issues and know how to escalate effectively when required. Being organized and detail-oriented is crucial for maintaining accurate records and logs. Strong communication skills and excellent customer service are essential qualities we seek in a candidate. You must be proactive, adaptable, and capable of managing tasks independently while serving as a key point of contact on-site.
Responsibilities
In this role, you will deliver on-site technical support, escalating complex issues to the Service Desk when necessary. You will provide first-line troubleshooting for hardware, software, printers, and network issues, and support meeting room hardware, escalating to third-party providers as needed. Performing proactive site checks and maintaining accurate hardware and asset records will be part of your duties. You will also administer and manage WiFi access, including monthly password updates and MAC address whitelist management. Assisting with hardware installations, maintenance, and general "smart hands" tasks will be expected. Additionally, you will generate ad-hoc reports from the Meraki dashboard and provide network statistics. Engaging with end-users to support setup, connectivity, and handling day-to-day IT queries will also be key responsibilities. You will maintain a task and issue log and attend monthly stakeholder meetings to report on IT performance.
Description
We offer a competitive salary and benefits package, along with the opportunity to work in a dynamic and supportive environment. You will gain direct exposure to a wide range of IT systems and technologies and have the chance to build strong relationships with end-users, becoming the go-to person on-site for IT solutions. This role is a full-time position based in Reading with a minimum contract of 6 months.
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You can find IT Specialist salaries in the UK here.
How many IT Specialist jobs are in the UK?
Currently, there are 2773 IT openings.
Is the UK a good place for IT Specialists?
The UK is one of the best countries to work as a IT Specialist. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Specialist jobs in the UK?
Mas & Pas Limited, BAE Systems, NTT Data UK, FCDO Services, Kura, Babcock International, Core-Asset Consulting among others, are currently hiring for IT roles in the UK.
The company with most openings is Experis as they are hiring for 67 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.
The company with most openings is Experis as they are hiring for 67 different IT Specialist jobs in the UK. They are probably quite committed to find good IT Specialists.