2274 IT & Software Developer jobs in the UK
ServiceNow HRSD Implementation Specialist
£70,000 - 80,000
Nelson Frank
Aldgate High Street 33, City of London
£70,000 - 80,000
Requirements
Must:
- Proven experience delivering solutions across Customer, Technology, and Employee Experience workflows
- Strong understanding of customer journey optimization across marketing, sales, and commerce
- In-depth knowledge of the employee lifecycle, including onboarding, productivity, and talent development
- Proficiency in JavaScript, HTML, CSS, and ServiceNow tools such as Glide API, Flow Designer, and IntegrationHub
- Demonstrated ability to build end-to-end workflows by integrating ServiceNow with external systems
- Ability to translate technical solutions into clear business value and work effectively with cross-functional teams
- Analytical mindset with a passion for troubleshooting complex challenges and delivering innovative solutions
- Baseline Personnel Security Standard (BPSS) clearance is required for this role
Responsibilities
- Design and deliver ServiceNow workflow solutions across multiple domains, including Customer Experience, Technology Experience, and Employee Experience
- Leverage ServiceNows Experience Layer to create modern, intuitive user experiences
- Configure and enhance the Next Experience UI for seamless, tailored interactions
- Use UI Builder and Service Portal to develop role-based dashboards and customized workflows aligned to client needs
- Integrate ServiceNow with external systems using REST/SOAP APIs and IntegrationHub
- Manage data migrations and ensure consistency across ServiceNow modules and external systems
- Work with workflow data fabric and RaptorDB to maintain data integrity and performance
Description
We are seeking a ServiceNow Platform Implementation Solution Specialist to join our Business Technology practice in the UK. In this technical and strategic role, you will focus on designing, configuring, and integrating ServiceNow solutions to elevate Customer Experience, Technology Experience, and Employee Experience. We offer an engaging work environment where your skills will directly impact overall productivity and satisfaction for both customers and employees. This position requires a strong understanding of exceptional customer experiences and how impactful employee experiences are built. Join us to advance your career in a collaborative and innovative team.
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