Salesforce Support Analyst

We are a business with a global reach that empowers local teams, undertaking exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business processes, cloud, and infrastructure services will allow you to achieve great things alongside brilliant colleagues and clients on stimulating projects. Our inclusive work environment prioritizes mutual respect, accountability, and continuous learning for everyone. This approach fosters collaboration, well-being, growth, and agility, creating a more diverse, innovative, and competitive organization. We are proud to have a range of Inclusion Networks, including the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and the Parent Network. As a proud Disability Confident Committed Employer, we are dedicated to creating a diverse and inclusive workforce, actively collaborating with individuals who have disabilities and long-term health conditions to eliminate barriers in employment opportunities. We guarantee interviews to applicants who declare a disability and meet the minimum role requirements. The Salesforce L2 Support Analyst role involves undertaking support, maintenance, and development tasks on the Salesforce estate for a major public sector client. This position will oversee the transition of the Salesforce estate and help establish a comprehensive service. The successful candidate will build relationships with key clients and stakeholders, reporting to the Service Delivery Manager for the respective account and being part of the Applications Management practice.