Infrastructure Engineer

As an Infrastructure Specialist, your main responsibilities will include: - Participating in the design, tender, procurement, and delivery phases of new projects. - Installing and configuring infrastructure for new customers, as well as improving and enhancing existing deployments. - Overseeing the performance of infrastructure across our managed services customer base and internally. - Monitoring server performance and proactively identifying issues or abnormalities that could threaten customer services. - Reviewing performance logs to analyze performance, identifying trends, patterns, and detecting irregular behavior. - Managing monitoring solutions by setting up, updating, enhancing, and modifying parameters as infrastructure and systems are updated. - Ensuring that servers are properly backed up, security measures are in place, and that there is automatic failover in the event of server downtime. - Proactively applying vulnerability patches to managed sites and communicating with customers regarding any underlying issues, providing timely feedback. - Supporting colleagues through knowledge sharing and promoting knowledge sharing initiatives.