3372 IT & Software Developer jobs in the UK
IT Technical Support Analyst
£34,000 - 64,000
Muller UK & Ireland
Wallace Way, Market Drayton
£34,000 - 64,000
Requirements
Must:
- A technical college degree or equivalent
- Working knowledge of ITIL processes
- Strong troubleshooting skills across MS Windows environment
- Familiarity with network troubleshooting and system monitoring tools
- Willingness to join an out-of-hours rota
- A high level of flexibility and readiness to travel regularly to other Müller locations
Responsibilities
- Provide 2nd line support for incidents and service requests
- Troubleshoot hardware, software, and infrastructure issues within SLAs
- Work closely with 1st and 3rd line teams to resolve complex issues
- Own tickets end-to-end with clear user communication
- Document solutions, known issues, and contribute to the knowledge base
- Travel frequently to various Müller sites to deliver on-site technical support
- Carry out routine system checks, updates, and maintenance
- Support user accounts, device provisioning, and software installations
- Monitor system alerts and escalate critical or recurring issues
- Manage the full End User Device asset lifecycle
- Participate in change management and service improvement discussions
- Follow security protocols and assist with compliance activities (GDPR, KRITIS, NIS2)
- Apply security patches and maintain accurate documentation
- Share lessons learned to support ongoing team development
Description
Were Müller UK & Ireland, a family-run dairy business dedicated to quality, innovation, and growth. Our operations include Müller Milk & Ingredients, Müller Yogurt & Desserts, and Müller Milk & Ingredients Distribution. Were proud to produce a wide range of dairy products that nourish millions daily. As we grow, we offer a vibrant culture filled with opportunities, competitive salary, generous holiday entitlement, bonus schemes, and benefits such as enhanced family leave and pensions. Join us in our mission to create a sustainable dairy future.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 3372 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, HM Land Registry, EG On The Move Ltd, Bestway Group, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 108 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.