Business Analyst

- I attend and influence through quality reviews. - I work with Subject Matter Experts to manage process changes raised internally and externally, ensuring compliance and effecting change across multiple geographies. - I provide appropriate communication to the department. - I manage the delivery of the continuous improvement plan, capturing lessons learned to inform changes. - I oversee the preparation, control, and issue of processes. - I provide visibility of trends related to activities' scope. - I act as the point of contact for audits, supporting them and closing non-conformance issues. - I collaborate across the business to influence other areas. - I manage the maintenance of internal authorizations and documentation, offering guidance to the wider department. - I drive the development of effective Business Procedures across Programs, aligning them with the overall Programmes Operating model and capability enhancement. - I develop, implement, and manage a plan to achieve formal Project Management Accreditation (P3M3 or similar) and strategize to increase levels of accreditation in "Programme Management." - I manage and develop the departmental administration team and resources. - I identify, plan, and implement improvement initiatives for my span of control and as allocated by the function, applying appropriate business improvement tools and methodologies. - I work with other SMEs within the department, seeking proactive feedback from project delivery teams. - I define, drive, and embed business and program management processes based on best practices, ensuring interconnectivity with all Company procedures. - I capture, monitor, act, and report upon Customer Feedback and lessons learned. - I support the Programme Assurance and Development Program Executives by conducting reviews with appropriate personnel across the relevant Life Cycle Management (LCM) and Phase Gate. - I foster effective cross-functional relationships to capture adherence issues and improvements necessary within programs, supporting robust business delivery in other areas of the business. - I provide training and practical support to ensure processes are adopted, fostering a culture of continuous improvement within the organization. - I support the application and consideration of risk-based thinking and work with the Programme risk team to identify common process issues, proactively identifying solutions to support risk mitigation actions. - I effectively manage and coordinate Improvement Project tasks and their interdependencies into the overall Program or Project, resolving issues as they arise.