4255 IT & Software Developer jobs in the UK
IT Technical Support Officer
£50,000 - 90,000
Montpellier Resourcing
The Drive, Brentwood
£50,000 - 90,000
Requirements
Must:
- Minimum 1 year in technical or application support, ideally in SaaS, fintech, or payments.
- Experience with provisioning systems and onboarding technical/payment products.
- Familiarity with cloud platforms (AWS, Azure, or GCP) and API security best practices (OAuth, SSL/TLS).
- Hands-on experience with Postman, Splunk, and ticketing systems.
- Understanding of REST/SOAP APIs, JSON/XML, and troubleshooting techniques.
- Strong communication and organisational skills.
- Knowledge of payment systems or card processing is a plus.
Responsibilities
- Own the end-to-end setup of customer environments, including merchant IDs, payment products, and mapping requirements.
- Assist clients with REST/SOAP API integrations, authentication (OAuth), and troubleshooting using Postman and sandbox environments.
- Diagnose and resolve application issues using log analysis tools (e.g., Splunk) and API forensic data.
- Provide clear, professional guidance to technical and non-technical stakeholders.
- Log, track, and resolve support cases within SLA timelines using JIRA or similar platforms.
- Work closely with engineering and product teams to escalate and resolve complex issues.
- Maintain accurate onboarding records and contribute to the internal knowledge base.
Description
We are a fast-growing FinTech company transforming the payments space, and we are excited to offer up to £35,000 plus excellent bonus and benefits. Our team is committed to ensuring seamless integration and exceptional customer experiences across our SaaS payment solutions. We offer flexible hybrid working options after probation, private medical care, structured onboarding and training programs, clear career progression opportunities into senior technical or management roles, and opportunities for growth in a supportive environment.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 4255 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Collect Solutions Ltd, Arctic Shores, SwapTix, MandM, TBG Solutions Ltd, HM Land Registry, Companies House among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 101 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.