2886 IT & Software Developer jobs in the UK
Network Support Engineer
£30,000 - 33,000
Modern Networks Ltd
Hargreaves Court, Stafford
£30,000 - 33,000
Requirements
Must:
- An escalation-capable service desk engineer handling tickets end-to-end: log, prioritise, diagnose, resolve or escalate in line with SLAs.
- Ability to troubleshoot connectivity issues across WAN/LAN/WLAN, customer CPE, and campus edge infrastructure using structured fault-finding.
- Perform standard configuration changes under approved work instructions and change control (e.g., VLANs, DHCP/DNS, firewall policy adjustments).
- Respond to monitoring alerts; identify service-impacting events and proactively raise and manage incidents.
- Drivers with UK Licence and access to own vehicle.
Responsibilities
- Triage, troubleshoot, and resolve incidents and service requests across customer CPE, campus edge, and core ISP services.
- Own cases through to resolution or clear escalation.
- Contribute to delivery activities such as equipment pre-staging, on-site turn-ups, change windows, and upgrades as needed.
- Respond quickly to critical incidents when required.
- Occasionally travel across the UK for support tasks.
Description
At Modern Networks, established in 1999, we are the leading specialist provider of managed IT and Telecoms services across various sector markets. Our independent Internet Service Provider (ISP) supports a diverse client base across the UK, particularly focusing on science parks, commercial properties, SMEs, and educational institutions. We offer a supportive work environment where growth and development are prioritized, alongside our commitment to diversity and inclusion. You will enjoy a healthy work-life balance, with 25 days of annual leave plus bank holidays.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2886 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, NFU Mutual, MOD - Defence Digital, Wykes Engineering Co. (Rushden) Limited among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 88 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.