3187 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven success in MSP / Managed Services account growth, renewals, or service-led sales
- Confident running QBRs/service reviews, turning insights into scoped, deliverable work
- Strong commercial acumen with hands-on experience building per user pricing and addon bundles aligned to SLAs and support scope
- Excellent stakeholder management across Sales, Service Desk, Professional Services, and clients; calm, structured escalation handling
- Familiarity with CRM and Microsoft SharePoint for contract/renewal administration; understanding of ISO aligned documentation discipline (desirable)
- Working knowledge of ITIL service concepts and MSP tooling (e.g., RMM/monitoring, ticketing, documentation) (desirable)
Responsibilities
- Lead Quarterly Business Reviews (QBRs) and in-life service reviews, communicating performance, risks, roadmap, and improvement actions
- Maintain the client success plan and own escalations in partnership with Service Delivery Manager and Service Desk Manager
- Facilitate projects flowing from QBRs and audits by coordinating Professional Services resourcing
- Own renewal cycles end to end, including forecasting, scope/seat validation, and paperwork execution
- Drive expansion revenue in collaboration with Account Managers, focusing on cross-sell and upsell opportunities
- Identify and convert net-new MSP opportunities, running discovery and shaping scope appropriately
- Build client-specific pricing models and prepare proposals/SOWs
- Coordinate contract execution, ensuring CRM and master contract registers are updated per process
- Safeguard margin and service quality through accurate effort estimates and risk identification
- Serve as the bridge between Account Managers, clients, Service Desk, and Service Delivery Manager
- Ensure onboarding, changes, and project transitions follow process and are fully documented
- Keep NetSuite/CRM accurate and produce necessary reports, feeding monthly and quarterly reviews
Description
We are a Managed Services company located in Sheffield, offering a hybrid working environment. Our team is dedicated to providing exceptional service and delivering results that exceed client expectations. As part of our growth, we are seeking a Services Sales Manager who will own the commercial and service relationships with our Managed Service clients. This role is essential in ensuring our services are deliverable and profitable. We offer a collaborative and supportive work culture, competitive benefits, and opportunities for professional growth.
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You can find IT Manager salaries in the UK here.
How many IT Manager jobs are in the UK?
Currently, there are 3187 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
The Scouts Association, Bluefruit Software Limited, SwapTix, Arctic Shores, MOD - Defence Digital, Secret Source Marketing, Government Communications Headquarters (GCHQ) among others, are currently hiring for Manager roles in the UK.
The company with most openings is Hays Technology as they are hiring for 87 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Hays Technology as they are hiring for 87 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.