4220 IT & Software Developer jobs in the UK

Mexa Solutions LTD jobs

IT Support Desk Agent

£57,000 - 97,000
Mexa Solutions LTD
Solent Way 2, Fareham
£57,000 - 97,000
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- 2 to 3 years experience in IT support/helpdesk or customer-facing technical support - Good Windows and Linux support skills - Web application support experience - SFTP knowledge - Network fundamentals (TCP/IP, DNS, DHCP, VPN) - Strong communication and customer service mindset - Awareness of cybersecurity and data protection basics

Responsibilities

- Handle support tickets via phone/email/chat (triage through to resolution) - Troubleshoot hardware, software, and basic network issues - Support web-based applications and secure portals - Administer users, permissions and access (Windows/Linux) - Maintain accurate ticket notes, documentation and knowledge articles - Escalate complex issues and work closely with wider IT teams

Description


We are the global leaders in travel safety, and we are excited to offer an opportunity to join our busy IT support desk. As an IT Support Desk Agent providing 1st and 2nd line support, you will play a key role in ensuring reliable IT performance across safety analysis and improvement. This is a permanent, full-time position based in Fareham, with 4 days onsite and 1 day working from home. We are committed to fostering a supportive team environment and delivering excellent service to our users and customers.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.

How many IT Support Engineer jobs are in the UK?

Currently, there are 4220 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.

Is the UK a good place for IT Support Engineers?

The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Support Engineer jobs in the UK?

Collect Solutions Ltd, Arctic Shores, SwapTix, Bestway Group, HM Land Registry, Companies House, FCDO Services among others, are currently hiring for Support roles in the UK.

The company with most openings is Experis as they are hiring for 110 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.