2687 IT & Software Developer jobs in the UK

McGregor Boyall Associates Limited jobs

Engineering Issue Management Specialist

£41,000 - 71,500
McGregor Boyall Associates Limited
Birmingham Road, Stratford-Upon-Avon
£41,000 - 71,500
Company Size icon
Company Size
50-200
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong knowledge of issue and defect management processes and tools - Proficiency in root cause analysis and problem-solving methodologies - Expertise in creating and interpreting performance dashboards and KPIs - Experience in software integration, with an understanding of system dependencies - Excellent communication skills, capable of leading discussions on complex issues - High attention to detail, with a focus on process discipline and accuracy - Familiarity with Agile and Waterfall delivery models - Experience working within structured project governance frameworks (e.g., PMO) - Degree level education or equivalent relevant experience

Technologies

Responsibilities

- Manage and drive resolution of integration issues, ensuring adherence to processes and transparent reporting - Utilize issue management tools effectively to track and resolve defects across multiple systems - Lead the development of key performance indicators (KPIs) to monitor issue resolution and progress - Prepare and present detailed metrics, dashboards, and performance reports to senior stakeholders - Facilitate issue review meetings, ensuring clear ownership and timely follow-up on actions

Description


We are seeking a highly skilled and detail-oriented Issue Management Specialist to join our dynamic team in Warwickshire. This is a senior engineering role focused on overseeing the identification, tracking, and resolution of integration issues across complex systems, ensuring smooth operational processes and high-quality delivery. The position is hybrid, requiring two days onsite per week in Gaydon, and offers a competitive day rate for a duration of 6 months with possible extensions.
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