2212 IT & Software Developer jobs in the UK
Requirements
Must:
- Proven experience within an MSP environment (highly desirable)
- Minimum 5 years IT support experience, including time in a senior or escalation role
- Strong technical knowledge across Windows, Microsoft 365, Windows Server, networking and endpoint management
- Experience mentoring or supporting junior team members
- Confident communicator with excellent customer-facing skills
- Ability to manage workloads, prioritise effectively and take ownership of issues through to resolution
- Microsoft certifications (or working toward them) would be advantageous
Responsibilities
- Lead the day-to-day operations of the service desk, ensuring tickets are effectively triaged, assigned and resolved within SLA
- Act as the senior escalation point for complex technical issues across client environments
- Mentor and develop junior analysts through coaching, training and regular 1-2-1s
- Drive service improvements by analysing performance metrics and identifying trends
- Maintain high-quality documentation across tickets, knowledge base and processes
- Deliver a proactive, customer-first approach, ensuring consistently high levels of client satisfaction
- Remain hands-on with technical support across a wide range of technologies
- Support projects, on-site visits and wider business initiatives where required
Description
We are a growing and ambitious IT services business that values our people and promotes accountability and collaboration. This is an ideal opportunity for an ambitious IT Helpdesk professional with an MSP background who enjoys variety, thrives in a client-facing environment, and wants to move into a more influential, leadership-focused position without losing the technical edge. You will benefit from a clear progression path toward IT Service Management, with exposure to service performance, reporting, and continuous improvement initiatives from day one. Our benefits include a company pension, employee mentoring programme, flexitime, on-site parking, and sick pay. This role is in-person.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2212 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Shiptheory, Sage, Government Communications Headquarters (GCHQ), Dirty Martini Marketing, Wilson Computers LTD. among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 83 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.