2630 IT & Software Developer jobs in the UK

Matalan jobs

Senior Customer Data Analyst

£47,000 - 87,000
Matalan
Acornfield Road, Liverpool
£47,000 - 87,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Product
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Strong stakeholder skills, confident presenting, influencing, and building relationships across the business - Expert SQL skills, with the ability to write and optimize complex queries - Experience in customer analytics within B2C retail or e-commerce - Advanced analytical capability, including causal analysis and test & learn approaches - Experience with Python (or similar) for more advanced analysis and automation - Strong data visualization skills, able to tell clear, compelling stories (Power BI preferred) - Familiarity with web analytics tools (e.g. Google Analytics, Amplitude) - Commercial awareness, able to link data directly to revenue and business outcomes - A collaborative mindset, with a passion for mentoring and developing others - A genuine interest in customer behavior and using insight to drive better decisions

Responsibilities

- Turning business challenges into analytical solutions, delivering insight that shapes strategy - Building and automating dashboards and pipelines (Power BI), working closely with Data Engineering - Using advanced analytics (e.g. causal inference, test & learn) to measure marketing and customer impact - Driving customer segmentation in collaboration with Data Science and Customer Insight teams - Leading analytical projects end-to-end, from scoping through to delivery and storytelling - Building strong stakeholder relationships, confidently challenging and influencing to ensure focus on high-impact work - Mentoring and supporting junior analysts, sharing best practice and developing capability across the team - Producing clear, well-structured documentation to support reuse and scalability

Description


At Matalan, we are a team that believes in strength through collaboration and championing equality for all. Our inclusive culture encourages colleagues to bring their true selves to work, fostering creativity, open-mindedness, and growth. We are seeking a key member for our Customer Analytics team who will engage with both digital and physical data to enhance customer interactions. In addition to competitive salaries, we offer benefits such as a 20% staff discount, wellbeing support, life assurance, a pension scheme, and opportunities for career development. Join us in shaping an impactful and rewarding experience for our customers.
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