IT Manager für Schulen

- Manage and develop the ICT Services Team, ensuring strong performance, conduct and professional growth. - Oversee staffing levels, workload planning and absence management. - Provide regular performance updates and KPI reporting to senior leadership. - Ensure compliance with organisational ICT-related policies, including data protection, acceptable use and health & safety. - Support the development of a centralised ICT operating model and associated processes. - Maintain productive relationships with external IT service partners. - Ensure projects and ICT activities align with broader organisational operations. - Develop the ICT team in line with organisational priorities. - Foster a high-quality customer service culture. - Lead on service desk processes, workflow efficiency and service improvement. - Represent ICT needs across internal and traded schools. - Provide technical leadership on major initiatives and implementations. - Translate the organisations ICT Strategy into clear operational plans. - Ensure projects and audit actions align with strategic priorities. - Lead ICT due diligence and integration for new schools joining the organisation. - Strengthen relationships with external support providers to maximise value and escalation pathways. - Manage ICT budgets for both internal and traded services, ensuring compliance and value for money. - Lead procurement processes, including tendering and framework use. - Oversee financial planning and profitability for traded ICT services. - Lead and expand the traded ICT offer, ensuring it remains sustainable and high-quality. - Oversee SLAs, project delivery, costings and service quality assurance. - Ensure documentation, incident management and infrastructure records meet required standards. - Maintain strong links with external suppliers and partner schools. - Lead on data protection compliance across the organisation. - Maintain policies, retention schedules, privacy notices and FOI arrangements. - Oversee data incident management and audit readiness. - Promote data protection awareness across all sites. - Support the organisations safeguarding and online safety agenda. - Ensure filtering, monitoring and reporting systems are effective. - Provide technical guidance for online safety measures and staff training. - Maintain secure, resilient and scalable infrastructure across all sites. - Lead standardisation, cloud migration and disaster recovery planning. - Oversee asset management, refresh cycles and technical documentation. - Manage vendor relationships and reduce downtime. - Build strong ICT relationships across all schools. - Monitor service balance between internal and traded provision. - Provide regular reporting for leadership and governance oversight. - Support schools with IT budget planning and escalation processes.