Loss Adjuster

- I will require you to undertake loss adjusting services on an allocated portfolio of Latent Defect Insurance Claims, ensuring that all tasks are completed efficiently and effectively. - You will attend site visits and onsite meetings to investigate causation and coverage. - I expect you to review reports and gather information as required to fully investigate each claim. - It will be your responsibility to liaise with other industry professionals, such as surveyors, engineers, solicitors, and insurers, to discuss claims, agree on investigation strategies, advise on liabilities and costs, and make appropriate recommendations regarding policy liability and claims handling strategy. - You must manage your diary to ensure optimal use of time and resources, meeting all agreed deadlines. - I will need you to update the Claims Management Portal System to ensure all loss adjusting records are accurate and complete, with all data securely stored following appropriate guidelines. - Occasionally, I will require you to attend team meetings at our Shrewsbury head office and perform other tasks as reasonably required by senior management. - You may participate in any internal or external training as required, including high-level CII/CILA qualifications. We will cover the cost of all training fees but reserve the right to claim back some or all of the costs should you leave the company within a certain timeframe (as stipulated in your contract of employment). - I expect you to manage inbound and outbound calls, emails, and letters with insurers, policyholders, fellow professionals, and industry specialists. - Liaise with policyholders and experts to ensure accurate and timely settlement of claims. - You will identify and assist in pursuing recoveries and liaising with legal advisors. - Ensure customers are treated fairly in line with policy terms and conditions, abiding by all relevant legal requirements, industry guidelines, and company standards. - On occasion, we may have opportunities for you to join other Loss Adjusters and/or Claims Handlers on site visits across the UK. - You will actively participate in team discussions to highlight issues and promote group learning.