Head of Scrum Master

- Provide line management for the Scrum Master team within Carl Zeiss Microscopy Ltd, with dotted-line responsibility across related global entities. - Lead by example, coaching and developing high-performing Scrum Masters to deliver against ambitious technology and product roadmaps. - Partner closely with senior stakeholders to align agile practices with organisational strategy and objectives. - Set clear objectives, monitor performance through defined KPIs and OPIs, and ensure accountability across the team. - Recruit, develop, and retain a high-performing Scrum Master function through coaching, mentoring, and training. - Foster a collaborative culture, proactively resolving conflicts and breaking down silos. - Conduct annual appraisals, set development objectives, and manage departmental budgets in line with company policy. - Champion Agile and Scrum practices across the organisation, embedding a consistent and effective approach to delivery. - Design and deliver training sessions and workshops for teams and stakeholders. - Establish, monitor, and continuously improve agile standards and frameworks across multiple teams. - Track and report on agile maturity, delivery effectiveness, and continuous improvement initiatives. - Facilitate organisational-level retrospectives and implement data-driven improvements. - Support scaled agile delivery where applicable (e.g., SAFe, LeSS). - Drive cross-team coordination to ensure alignment on shared goals and dependencies. - Lead and support cultural change associated with agile transformation programmes, including major change initiatives such as the CTE programme. - Plan and coordinate team activities to deliver objectives within agreed timescales, budgets, and resource constraints. - Support Scrum Masters in deepening domain, technical, and methodological knowledge. - Mentor apprentices and students within the Scrum Master team. - Ensure compliance with company procedures, quality standards (ISO 9001 & 14001), and regulatory requirements. - Implement and track actions arising from internal quality audits. - Stay informed of regulatory developments impacting the business.