2817 IT & Software Developer jobs in the UK
Head of Business Support
£65,000 - 65,000
Manchester Metropolitan University
Lower Ormond Street, Manchester Science Park
£65,000 - 65,000
Requirements
Must:
- Significant senior-level experience in business support, operational management or service transformation, preferably within estates or a large multi-service environment.
- Proven experience of leading digital strategy development and implementation, including customer-facing systems or service portals.
- Strong understanding of customer experience design, service request workflows and end-to-end process improvement.
- Excellent analytical skills, with the ability to translate data into actionable insight.
- A collaborative and inclusive leadership style, with experience of managing and developing professional teams.
- Outstanding communication and stakeholder engagement skills, with the confidence to influence at senior levels.
Responsibilities
- Play a key role in the development and implementation of a directorate-wide digital strategy, aligning with the organisations wider digital and transformation ambitions.
- Lead the implementation of a new digital customer interface for all service requests and enquiries, improving accessibility, responsiveness and customer experience.
- Support the delivery of the directorates successful People Plan.
- Provide strategic oversight of business support functions, including service performance, planning, reporting, governance and continuous improvement.
- Act as a key adviser to the Director of Campus Services, providing insight, analysis and assurance to support informed decision-making.
- Lead and develop a high-performing business support team, fostering a culture of collaboration, innovation and accountability.
- Oversee data management, management information and performance dashboards to drive evidence-based service improvements.
- Manage complex stakeholder relationships, ensuring strong engagement with customers, colleagues and digital/IT partners.
Description
We are seeking an experienced and forward-thinking Head of Business Support to play a pivotal leadership role within our Estates & Facilities Directorate at Manchester Metropolitan University. This is a unique opportunity to influence how our services are delivered, placing digital innovation and customer experience at the forefront. We foster an inclusive culture that values equity, diversity, and flexible working arrangements. You will have the autonomy to make a significant impact while collaborating with dedicated colleagues in a values-driven environment.
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How many IT Manager jobs are in the UK?
Currently, there are 2817 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.
Is the UK a good place for IT Managers?
The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Manager jobs in the UK?
Yellowbrick Data, Circuit Mind, The Scouts Association, Bluefruit Software Limited, Arctic Shores, SwapTix, UKTL among others, are currently hiring for Manager roles in the UK.
The company with most openings is Experis as they are hiring for 78 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.
The company with most openings is Experis as they are hiring for 78 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.