1975 IT & Software Developer jobs in the UK
Technical Support and Implementation Coordinator
£35,000 - 40,000
MVP
Ipswich Walk 33, Chelmsley Wood
£35,000 - 40,000
Requirements
Must:
- I am looking for someone with experience in a technical coordination, product support, or project assistant role.
- You should have great communication skills and be confident in engaging with both technical teams and customers.
- I need you to be highly organized and detail-oriented, with strong follow-through.
- Comfort in testing platforms and clearly documenting issues is essential.
- A working knowledge of SQL, including basic queries, joins, and filters, is required.
- A willingness to learn tools like Tableau and other platforms is a must.
- I value a proactive attitude and the ability to adapt in a fast-moving environment.
- A full UK driving license is required due to occasional travel to customer sites.
Responsibilities
- I will rely on you to be the first point of contact for technical issues related to our platform.
- You will liaise between customers, internal teams, and external developers.
- It will be your responsibility to translate customer and business needs into clear technical specifications.
- You will manage and test change requests and new features.
- Supporting customer onboarding, training, and occasional on-site visits will also be part of your role.
- You will assist the sales team with technical input on customer projects.
- Building and maintaining dashboards and reports in Tableau will be expected (training will be provided).
- You will use basic SQL to investigate data, validate queries, and support troubleshooting.
- Additionally, maintaining detailed documentation including test plans, workflows, and change logs will be a key part of your duties.
Description
I am excited to offer a position for a Technical Support & Implementation Coordinator with a salary range of £35,000 – 40,000 and great benefits, including private medical insurance and life insurance. This role is based at Birmingham Business Park, with the opportunity for hybrid working (1-2 days remote per week), and involves working Monday to Friday for 37.5 hours per week. We are a rapidly growing UK business that is transforming supply chains through asset tracking technology and sustainable packaging solutions, helping major supermarket suppliers improve efficiency, sustainability, and visibility across their operations. You will play a critical role in supporting the rollout, maintenance, and evolution of our platform, managing internal technical requests, external development work, and supporting customers directly with onboarding, changes, and issue resolution. In joining us, you will become part of a fast-growing company that is innovating in the asset tracking and logistics tech space, engaging with cutting-edge technologies in real-world supply chains. We offer clear career progression opportunities as our business scales and provide full training on Tableau and other reporting tools. We take pride in being an Equal Opportunities Employer.
Something wrong or incorrect with this job? Tell us in the chat 💬 on the right ➡️
You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 1975 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
MastarRec, Commsworld, Healthy Careers, Ever Nimble, OneTouchServices, BAE Systems, Together among others, are currently hiring for Support roles in the UK.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.