2493 IT & Software Developer jobs in the UK
IT Support & Implementation Engineer
£40,000 - 70,000
MFK Recruitment
Castle Meadow, Reigate
£40,000 - 70,000
Requirements
Must:
- Minimum 7+ years’ experience within a technical helpdesk or MSP environment.
- Strong communication skills with the ability to explain complex issues clearly.
- Active Directory & Group Policy administration.
- Exchange administration experience.
- Advanced expertise with Microsoft technologies (Azure, Microsoft 365, Windows Server).
- Strong networking understanding: TCP/IP, VLANs, firewalls, wireless technologies.
- Experience with firewalls: FortiGate, Cisco, SonicWall, WatchGuard.
- Backup technologies: Azure, Veeam.
- Virtualization experience: Hyper-V, VMware, AVD, RDS.
- Deep knowledge of Microsoft 365, including MFA.
- Ability to troubleshoot and answer advanced networking queries.
Responsibilities
- Act as the primary escalation point for technical queries passed from Level 1 and Level 2 engineers.
- Review, organize, and execute technical changes received through tickets or project work.
- Support high-priority incidents (P1), outages, or security events while coordinating effectively across teams.
- Work within the 3rd-tier call queue during peak demand (no general call handling expected).
- Focus exclusively on escalated helpdesk tickets unless required to support triage during exceptionally busy periods.
- Deliver proactive tasks including firmware upgrades, project delivery, process development, and recurring infrastructure checks.
- Collaborate closely with other Level 3 engineers to drive continuous service improvement and innovation.
- Participate in Change Advisory Board activities, helping to manage technical risk and change control.
Description
We are a leading technology services provider delivering IT managed services, cloud solutions, and modern infrastructure support to organizations across the UK. Our focus is on empowering businesses through high-quality technical expertise, innovation, and a customer-first approach. As a growing organization, we are looking for enthusiastic and experienced professionals who enjoy solving complex technical challenges. This position is ideal for an experienced 3rd Line IT Support & Implementation Engineer who thrives in a fast-paced technical environment. You will have the opportunity to work on complex issues, influence change, and contribute to ongoing service improvement. The role offers exposure to advanced technologies, project delivery, and high-impact technical decision-making. Over the last 5 years, weve successfully placed 45 IT professionals with this company, and 32 are still thriving here today!
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2493 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Mas & Pas Limited, LendingCrowd, Spiderweb systems, EG Group, DCBL, Bank of England, PDL Finance Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 96 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.