2319 IT & Software Developer jobs in the UK
3rd Line IT Support Engineer - Reigate
£40,000 - 40,000
MFK Recruitment
Castle Meadow, Reigate
£40,000 - 40,000
Requirements
Must:
- Minimum of 7 years’ experience within a technical helpdesk or Managed Service Provider (MSP) environment.
- Strong communication skills, with the ability to explain complex issues clearly.
- Proficiency in Active Directory and Group Policy administration.
- Experience with Exchange administration.
- Advanced expertise in Microsoft technologies, including Azure, Microsoft 365, and Windows Server.
- Strong understanding of networking concepts such as TCP/IP, VLANs, firewalls, and wireless technologies.
- Experience with firewalls (FortiGate, Cisco, SonicWall, WatchGuard).
- Familiarity with backup technologies (Azure, Veeam).
- Experience in virtualization (Hyper-V, VMware, AVD, RDS).
- Deep knowledge of Microsoft 365, including Multi-Factor Authentication (MFA).
- Capable of troubleshooting and addressing advanced networking queries.
Responsibilities
- Serve as the primary escalation point for technical queries passed from Level 1 and Level 2 engineers.
- Review, organize, and execute technical changes received through tickets or project work.
- Support high-priority incidents (P1), outages, or security events, coordinating effectively across teams.
- Focus exclusively on escalated helpdesk tickets, with no general call handling expected.
- Deliver proactive tasks, including firmware upgrades, project delivery, process development, and recurring infrastructure checks.
- Collaborate closely with other Level 3 engineers to drive continuous service improvement and innovation.
- Participate in Change Advisory Board activities, assisting in managing technical risk and change control.
Description
We are a leading technology services provider delivering IT managed services, cloud solutions, and modern infrastructure support to organizations across the UK. Our focus is on empowering businesses through high-quality technical expertise, innovation, and a customer-first approach. We’re looking for enthusiastic and experienced professionals who enjoy solving complex technical challenges and want to join our growing organization with strong progression opportunities. This role is ideal for an experienced 3rd Line IT Support & Implementation Engineer who thrives in a fast-paced technical environment. You’ll have the opportunity to work on complex issues, influence change, and contribute to ongoing service improvement. This position offers exposure to advanced technologies, project delivery, and high-impact technical decision-making.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2319 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Kirintec Limited, Oakford Technology, Together, Nexus Vehicle Rental, Novem Ltd, MastarRec, L A Comms Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 87 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.