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NOC Engineer
15,000 - 15,000 GBP
M Group Services Limited T/A Magdalene Limited
Donegall Square South, Belfast + Remote (UK)
15,000 - 15,000 GBP
Requirements
Must:
- Strong IT skills including proficiency in Microsoft products and working with CLI commands.
- A clear understanding of telecom systems and communication technologies.
- Effective communication skills, both written and organizational.
- Confidence to interact with customers in person or remotely via calls/video calls.
Responsibilities
- I will support the delivery of NOC operations and technical support across various projects and technologies in our Belfast office.
- I will manage the day-to-day operations of the Belfast NOC, providing technical support, monitoring, and reporting to engineers, customers, and managers.
- I will perform technical monitoring of various telecom management systems, reacting to alarms/events within SLA.
- I will conduct detailed troubleshooting and diagnostics of Cisco data devices, networks, microwave radios, and various Ethernet/IP-based solutions.
- I will execute pre-compiled technical routines to diagnose and rectify faults remotely and call upon field resources as needed.
- I will provide remote technical control and guidance to field engineers for fault resolution and apply remote configurations to network devices as required.
- I will carry out pre-agreed maintenance routines and adapt them as necessary.
- I will complete remote work order configurations for adds, moves, and changes on all networks and technologies.
- I will liaise with customers to deliver technical management in completing work orders.
- I will assist the Service Manager with network reporting, analysis, and trending data.
- I will conduct daily system checks and update check records.
- I will create and control the technical elements of change requests and runbooks for service and project changes.
- I will compile statistical reports from management systems across multiple network technologies.
- I will manage and update customer record sets, diagrams, and databases while working closely with the Service Desk and NOC for accurate ticket management and updates.
- I will ensure all my work is carried out in accordance with the company's quality procedures and adhere to health and safety arrangements at all times.
Description
At Magdalene, we promise development and reward opportunities for individuals who have the passion, enthusiasm, and work ethic to harness them. Our benefits include 25 days of annual leave plus bank holidays, a 4% matched pension scheme, 2 x salary life assurance, access to our staff discount portal, a health cash plan, a Cycle to Work scheme, an employee assistance program, a recruitment referral scheme, payroll giving, and enhanced family leave.
We are a member of the Disability Confident Scheme and welcome applications from individuals who consider themselves as having a disability or long-term health condition. We encourage candidates to let us know if there are any reasonable adjustments we can make to aid their application and recruitment process.
As a gold award holder under the Armed Forces Employer Recognition Scheme, we are interested in hearing from candidates who are currently serving in the military and wish to transition to a civilian job, as well as applications from Reservists, Cadet Forces Adult Volunteers, ex-forces personnel, and military spouses/partners.
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You can find Network Developer salaries in the UK here.
How many Network Developer jobs are in the UK?
Currently, there are 997 Network openings.
Is the UK a good place for Network Developers?
The UK is one of the best countries to work as a Network Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for Network Developer jobs in the UK?
Core-Asset Consulting, BAE Systems, Northumbria Police, Graphcore, Reedsy, Unisys, LDMS among others, are currently hiring for Network roles in the UK.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 30 different Network Developer jobs in the UK. They are probably quite committed to find good Network Developers.
The company with most openings is LA International Computer Consultants Ltd as they are hiring for 30 different Network Developer jobs in the UK. They are probably quite committed to find good Network Developers.