2887 IT & Software Developer jobs in the UK

M Group jobs

Operations Support

£35,000 - 35,000
M Group
Gunnels Wood Road, Wernfadog
£35,000 - 35,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Junior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
- Proven experience in IT support or a related field. - Knowledge of mobile device operating systems (iOS, Android). - Experience with mobile device management (MDM) platforms is desirable. - Experience with field service management software and working in a regulated industry. - Proven knowledge of relevant health and safety regulations. - A valid UK driving license.

Technologies

Office 365

Responsibilities

- Ensure the smooth and efficient operation of company-issued devices and applications used by field operatives. - Manage and support all aspects of the device and app ecosystem, including onboarding and offboarding employees. - Ensure compliance with all relevant policies and procedures while providing technical support to end-users. - Manage the lifecycle of all company-issued devices (e.g., iPads, tablets). - Spend 75% of your time in the field, monitoring and troubleshooting device and application performance issues. - Proactively identify and implement improvements to device and app functionality and user experience. - Provide training to field operatives on the use of company-issued devices and applications. - Act as a primary point of contact for all technical inquiries related to devices and applications. - Maintain an accurate and up-to-date inventory of all company-issued devices and reconcile with Welsh Water records. - Track and report on device damage and associated costs.

Description


We are committed to delivering essential infrastructure services while fostering a safety-first, client-centric environment where our employees can thrive. Our team is dedicated to safeguarding water supply, improving environmental performance, and extending asset life to ensure compliance with water quality and environmental standards. As part of our Water and Wastewater capital project delivery team, you will contribute to large-scale capital programs aimed at sustaining resilient water infrastructure and protecting the environment. We offer a range of benefits to support your work-life balance, including a matched or contributory pension scheme, an online GP service, an employee assistance program, and access to retail discounts. Additionally, enjoy 25 days of annual leave, enhanced maternity, paternity, and adoption leave, along with a discretionary bonus scheme. Our aim is to become an employer of choice and a great place to work. We value diversity and support the recruitment of army veterans while fostering inclusion through our ENABLE networks. We seek passionate individuals who embody our values, which shape our culture and guide how we work together. Our people benefit from recognized training and development programs, making this an exceptional time to join M Group. Please keep in mind that job adverts may close before the indicated closing date, so we encourage you to apply promptly to have your application considered. Some roles require background checks and drug and alcohol testing during the hiring process.
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