2188 IT & Software Developer jobs in the UK
Requirements
Must:
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We are looking for candidates who have experience in complaint handling and a proven understanding of Customer Side Leakage Policies and procedures. You should possess strong customer service experience along with effective communication skills. Building rapport over the phone and in person is essential. Familiarity with contractor/client relationships is a plus, as is the ability to work under pressure with great attention to detail. You should be passionate about customer satisfaction, capable of turning around negative experiences where necessary.
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Responsibilities
In this role, you will manage case complaints and high-profile escalations while issuing invoices on behalf of our clients as needed. You will respond to customer queries via telephone and email, ensuring competent case management within our systems. Your responsibilities will include actively managing fault tasks such as leaks and water supply issues, handling letter administration, and managing inboxes and responses. Additionally, you will make and take inbound and outbound calls while booking appointments compliantly, and actively manage Non-Household Customer Service Line cases.
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Description
This is a fixed-term contract position for 12 months. We provide various benefits designed to support your work-life balance, including a matched pension scheme, online GP service, employee assistance programs, and a recognition scheme. We take pride in being an employer of choice and fostering a diverse and inclusive environment. We invest in the development of our employees at all stages of their careers, and we are committed to our values of responsibility, openness, teamwork, and ambition. Its an exciting time to join us at M Group, and we encourage you to apply as soon as possible, as job advertisements may close earlier than the stated date.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2188 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Sellafield Ltd, Computershare, Ever Nimble, Hyve Managed Hosting, To be confirmed, Bank of England, EG Group among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 95 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.