2899 IT & Software Developer jobs in the UK

Lyon Managed Services Limited jobs

Technical Support Engineer

£32,420 - 42,030
Lyon Managed Services Limited
Mark Lane 2, London + Remote
£32,420 - 42,030
Company Size icon
Company Size
<50
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates with a minimum of 3 years of experience in IT infrastructure and support, particularly within a Managed Service Provider environment. You should have strong experience with Windows Server management, including Active Directory, DNS, DHCP, Group Policies, and WDS. Hands-on experience with server virtualization technologies such as Hyper-V is essential. You should also possess expertise in Veeam Backup & Replication, along with solid networking knowledge (TCP/IP, VLANs, DNS, DHCP, VPN, and routing protocols). Familiarity with cloud storage solutions like Lucidlink and Egnyte, and proficiency in Microsoft Intune for MDM and MAM administration are preferred. Experience with MDT (Microsoft Deployment Toolkit) for OS imaging and deployments, as well as knowledge of security solutions like Microsoft Defender for Endpoint, Sophos, or Bitdefender, would be advantageous.

Technologies

Active Directory
Hyper-V
Microsoft 365
Microsoft Intune
TCP/IP
VPN
Office 365

Responsibilities

In this role, you will provide senior technical support and troubleshooting for clients, both remotely and on-site. You will assist in server configuration, installation, and management, including virtual environments using Hyper-V. Supporting enterprise-level backup solutions, particularly Veeam, and ensuring timely backups and data recovery will be key responsibilities. You will manage client networks, ensuring proper configurations for wired and wireless networks, and lead the implementation of cloud-based services like Microsoft 365, Mimecast, Google Apps, Microsoft Intune, and Microsoft Teams. Acting as a point of escalation for 1st and 2nd-line support engineers, you will collaborate with senior engineers on various IT projects such as infrastructure upgrades, system migrations, and server virtualization. You will also contribute to the preparation and maintenance of detailed technical documentation while maintaining high standards of customer service.

Description


At our company, we pride ourselves on being a fast-paced managed IT services provider for the creative industry, serving over 5,000 users and 100+ businesses from our London base. We foster a strong culture focused on exceptional people and an unrelenting commitment to quality. We offer a competitive pay range of £32,420.00 - £42,030.68 per year, alongside a comprehensive benefits package including company events, pension schemes, a cycle-to-work scheme, sick pay, and more. Our working hours are structured at 40 hours per week during standard business hours, with flexible arrangements such as work-from-home Fridays and additional remote workdays available. We value diversity and are committed to providing equal employment opportunities for all. We encourage you to reach out for any reasonable adjustments needed during the recruitment process. Good luck with your application!
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