2536 IT & Software Developer jobs in the UK

Lorien jobs

Head of Service & Operations

£30,000 - 60,000
George Square, Glasgow
£30,000 - 60,000
Company Size icon
Company Size
200-500
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Regular
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
Head of Service & Operations Location: Edinburgh, Glasgow, or London (Hybrid - 2 days per week in office) Salary: £70,000 - £80,000 + Bonus + Benefits including private medical, critical illness, income protection, generous holidays. --- - Proven experience leading service delivery or operations functions in a tech-driven environment. - Strong knowledge of Microsoft Azure, particularly in cost management and monitoring. - Familiarity with ITIL frameworks and ITSM tools such as Halo or similar. - Experience implementing automation and AI within service management. - A data-led mindset with hands-on experience using Power BI or similar tools. - Excellent stakeholder management and communication skills. Desirable: - ITIL Certification - Azure Certifications - Experience in financial services or SaaS environments ---

Technologies

AI
ITIL
ITSM

Responsibilities

- Lead and drive new processes across the Service Delivery Model, embedding automation and AI into our workflows. - Drive operational excellence through data-led decision-making and Power BI dashboards. - Manage Azure infrastructure costs and produce accurate proposals for internal planning. - Act as the connector across technical and commercial teams to deliver seamless service. - Review and improve change, problem, and incident management functions. ---

Description


This is a brand-new leadership position created to shape and scale the Service Delivery and Operations function in a fast-growing SaaS environment. You'll have the autonomy to define strategy, implement best practices, and introduce automation and AI to transform how services are delivered. You will work at the intersection of technology and business, influencing operational performance, cost optimization, and service quality. If you thrive on building structure, driving change, and leading teams through growth, this is your opportunity to make a real impact. Your first 12 months will involve being the connector across the business, aligning Engineering, Product, and Sales to deliver operational efficiency, developing a commercially established Service Delivery Model, and building a transformation roadmap that assesses current levels and implements key tools.
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You can find IT Manager salaries in the UK here.

How many IT Manager jobs are in the UK?

Currently, there are 2536 Manager openings. Check also: CTO jobs, ERP jobs, Architect jobs - all with salary brackets.

Is the UK a good place for IT Managers?

The UK is one of the best countries to work as a IT Manager. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.

Which companies are hiring for IT Manager jobs in the UK?

LendingCrowd, razorblue Careers, Yorkshire Dental Suite, Internet Assist Limited, Nexus Vehicle Rental, Autopeople Uk Limited, Expert Insights Tech Ltd among others, are currently hiring for Manager roles in the UK.

The company with most openings is Experis as they are hiring for 77 different IT Manager jobs in the UK. They are probably quite committed to find good IT Managers.