2892 IT & Software Developer jobs in the UK
Forecasting Analyst (Contact Centre)
£40,000 - 40,000
Longreach Recruitment
City Road 128, West Midlands
£40,000 - 40,000
Requirements
Must:
- Demonstrable experience in forecasting and demand modelling
- Advanced Excel skills
- Ability to manipulate large datasets
- Experience in creating bespoke forecasts and scenario models from concept to delivery
- Familiarity with contact centre operations and/or planning for field-based resources
- Advanced modelling experience (forecasting, demand planning, capacity planning)
- Excellent analytical skills with the ability to interpret data
- Effective communication and presentation skills
- Desirable: hands-on know-how with SQL (script writing for data extraction/sorting)
- Desirable: experience with PowerBI/Tableau
Responsibilities
- Own the review, refinement and lock process for the forecast model
- Create accurate and detailed forecast models broken down into hourly/daily/weekly/monthly intervals
- Support the Senior Forecasting Manager with the long-term annual and quarterly forecasting process
- Provide detailed analysis and forecasts of workload volumes
- Determine optimal resource and capacity requirements to meet demand
- Identify areas for process improvement focusing on workflow streamlining
- Present trend and variance analysis with recommendations to senior stakeholders
Description
We are Longreach Recruitment, hiring a Forecasting Insight Analyst for our established Forecasting & Resource Planning team. This is a hybrid position based in the West Midlands, working 2 days onsite. We offer a competitive salary between £38,000 and £42,000, along with a bonus and broad flexible benefits. This role is a rare opportunity to utilize your skills within a UK market-leading organization in the field of Resource Planning and Workforce Management.
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Which companies are hiring for Business Specialist jobs in the UK?
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The company with most openings is Hays Technology as they are hiring for 89 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.
The company with most openings is Hays Technology as they are hiring for 89 different Business Specialist jobs in the UK. They are probably quite committed to find good Business Specialists.