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Leidos jobs

Senior End User Services Engineer

£40,600 - 52,000
Leidos
Parkway 1100, Fareham
£40,600 - 52,000
Company Size icon
Company Size
5k+
Company Type icon
Company Type
Services
Exp Level icon
Exp Level
Senior
Job Type icon
Job Type
Full-Time
Language icon
Language
English
Visa sponsorship icon
Visa sponsorship
No

Requirements

Must:
We are looking for candidates who can multitask effectively, supporting several IT issues concurrently. You should have a background in Desktop or 2nd/3rd Line Support, equipped with excellent analytical and problem-solving skills to diagnose and remedy issues efficiently. Creativity in developing innovative solutions to complex challenges is essential. You'll need to demonstrate strong teamwork capabilities, collaborating with other IT professionals while being proactive and self-motivated. You will act as a point of escalation, ensuring that issues raised by customers and colleagues are resolved promptly, while also mentoring less experienced team members. Keeping abreast of new technologies is crucial, as is the ability to prioritize workloads and perform with limited supervision. Strong verbal and written communication skills, along with solid client-facing abilities, will help you foster long-lasting business relationships. A commitment to continuous learning and the ability to adapt quickly to new technologies are also important.

Technologies

AI
Active Directory
ITIL
LESS
Machine Learning
Office 365

Responsibilities

In this role, you will provide dynamic and flexible support across all processes while confidently engaging with customers and the End User Services Manager to prioritize daily tasks. You will coach and empower your teammates, fostering an atmosphere of teamwork and innovation. Your responsibilities will include executing problem and change management effectively, managing stakeholder relationships, and supporting process optimization for best practice and efficiency. Additionally, you'll be tasked with ensuring that the team performs to its fullest potential, recognizing and appreciating each member's contributions.

Description


Leidos is expanding its Information and Communications Technology (ICT) presence in the UK, focusing on Civil Government, Law Enforcement, and Critical National Infrastructure ICT projects. We are passionate about customer success, united as a team, and inspired to make a difference. We offer a collaborative culture that supports meaningful careers and a healthy work-life balance. Our benefits include a contributory pension scheme, private medical insurance, 33 days of annual leave, and flexible working options. We are committed to fostering a diverse and inclusive environment where all contributions are valued. At Leidos, we empower individuals from all backgrounds and provide tools for learning and growth. We're not simply looking to fill positions; we are seeking those eager to challenge the status quo and drive innovation at every level. If you are ready to inspire change and join our extraordinary team, we want to hear from you.
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Which companies are hiring for DevOps jobs in the UK?

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