2388 IT & Software Developer jobs in the UK
Requirements
Must:
- Experience in an IT support or helpdesk role.
- Strong troubleshooting and customer service skills.
- Good working knowledge of Microsoft 365, Windows 10/11, and Active Directory (basic administration).
- Experience with hardware support and device builds.
- Familiarity with service desk tools (e.g., SysAid, LANDesk or similar).
- Basic understanding of networking principles.
- Understanding of ITIL-based support processes is desirable.
- Experience supporting event or venue-based environments is a plus.
- Exposure to Azure or cloud platforms is desirable.
- Knowledge of VOIP systems is beneficial.
- Awareness of cybersecurity best practices is advantageous.
Responsibilities
- Provide 1st line support to company users and clients via the IT service desk.
- Log, manage and resolve incidents and service requests within agreed SLAs.
- Escalate complex issues to the Systems Applications Administrator when required.
- Provide on-site support during live exhibitions and events.
- Deliver excellent customer service and maintain clear communication with users.
- Set up and configure laptops, desktops, mobile devices, and peripherals.
- Assist with user account creation, amendments, and leavers processes in Active Directory and M365.
- Support password resets, access requests, and security group updates.
- Support VOIP telephony and smartphone troubleshooting.
- Provide basic support for M365 applications (Outlook, Teams, OneDrive, SharePoint).
- Support business systems including Momentus (Ungerboeck) through troubleshooting and user guidance.
- Assist with maintaining system documentation and knowledge base articles.
- Monitor service desk queues and contribute to continuous service improvement.
- Assist with PC builds and hardware replacements.
- Support patching, updates, and antivirus deployments as directed.
- Assist with backup checks and basic restore testing.
- Escalate infrastructure, server, or network issues appropriately.
- Follow IT security best practices when provisioning or modifying access.
- Assist in enforcing IT policies and acceptable use standards.
- Report suspected security incidents immediately.
- Support and promote Olympia Events sustainability programme (the Grand Plan).
- Demonstrate commitment to Equality, Diversity and Inclusion in all interactions.
Description
We are Olympia, a renowned venue that goes beyond mere exhibitions and conferences, serving as a catalyst for inspiration and community engagement. Located in a splendid Victorian backdrop, we pride ourselves on exceptional customer service and a commitment to sustainability, community strengthening, and environmental protection. Our team is undergoing exciting transformations to create a vibrant cultural hub which will feature a new theater, music venue, hotels, and numerous eateries. We value Equality, Diversity, and Inclusion in our workplace and encourage all applicants to bring their unique perspectives to our dedicated team.
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You can find IT Support Engineer salaries in the UK here.
How many IT Support Engineer jobs are in the UK?
Currently, there are 2388 Support openings. Check also: JIRA jobs, Confluence jobs, Linux jobs, ICT jobs - all with salary brackets.
Is the UK a good place for IT Support Engineers?
The UK is one of the best countries to work as a IT Support Engineer. It has a vibrant startup community, growing tech hubs and, most important: lots of interesting jobs for people who work in tech.
Which companies are hiring for IT Support Engineer jobs in the UK?
Yellowbrick Data, UKTL, Circuit Mind, Government Communications Headquarters (GCHQ), Dirty Martini Marketing, TBG Solutions Ltd, Deep Sea Electronics Ltd among others, are currently hiring for Support roles in the UK.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Experis as they are hiring for 66 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.