1958 IT & Software Developer jobs in the UK
Data and Technical Support Specialist
£35,000 - 35,000
Lampton Leisure
New Heston Road, Hounslow
£35,000 - 35,000
Requirements
Must:
- I have 3 years of equivalent experience in a data or IT role.
- I hold a Level 3 Diploma in ICT or an equivalent qualification.
- I am an expert user of Microsoft products, particularly Excel and PowerBI.
- Ideally, I have experience working in a 1st line technical support team.
- I can provide actionable insights from raw data and have the ability to manage stakeholders effectively, presenting findings in an accessible and compelling manner.
- I pay great attention to detail and actively engage with relevant networks and organizations within the community.
- I possess excellent communication skills, enabling me to influence, persuade, and negotiate with clients and third parties.
- I am skilled in problem-solving and have strong analytical skills, am results-driven, well-organized, and capable of prioritizing workloads and managing multiple projects simultaneously.
- I am analytical and numerical, demonstrating a solutions-focused team player attitude with a can-do” mindset.
Responsibilities
- I will assist in the extraction, cleansing, transformation, and loading (ETL) of data from legacy systems to the new Leisure Management System (LMS).
- I will validate data accuracy, completeness, and consistency across customer, membership, financial, and booking datasets.
- I will support reconciliation and audit checks to ensure migrated data aligns with source systems.
- I will collaborate with suppliers and the wider project team to resolve data discrepancies.
- I will provide technical and administrative support during configuration, testing, and go-live phases.
- I will help document and test system workflows, integrations, and user access controls.
- I will coordinate user acceptance testing (UAT) and log issues for resolution.
- I will maintain configuration and setup documentation for future reference.
- I will act as the first-line support for staff queries related to the new system during rollout.
- I will troubleshoot system errors, access issues, and data inconsistencies in collaboration with the supplier.
- I will support the setup and maintenance of user accounts, permissions, and site-specific configurations.
- I will produce and maintain user guides, FAQs, and training materials for operational teams.
- I will support the migration of key reports and dashboards to the new platform.
- I will validate reporting outputs against legacy data to ensure continuity in performance monitoring.
- I will assist the Lampton Leisure Performance and Insight Team in developing Power BI or similar reports post-implementation.
Description
At Lampton Leisure, we are a community focused on health and wellbeing. We understand that everyone’s health journey is unique, and we’re proud to offer a suite of fitness and wellbeing facilities for local people of all abilities and backgrounds. Our mission is to provide inclusive and safe environments, delivering supportive and expert advice with a focus on creating enjoyable customer experiences across our leisure centers in West London. We are proud to be a LLW employer, offering annual pay reviews, hybrid working, a holiday allowance of 22 days (plus bank holidays), and a free gym membership. We offer enhanced maternity and paternity leave, a pension scheme, and exclusive discounts through Lampton Rewards and EE mobile offers. Our Refer a Friend Scheme allows you to earn up to £250 for each new employee referred. Employee wellbeing is important to us, offering online GP access, EAP, health testing, flu jabs, and eye care vouchers. We also have sustainability perks like a cycle-to-work scheme and electric car salary sacrifice options. Career growth is a priority, with CPD training, structured development, and leadership opportunities readily available. We value diversity, equity, and inclusion, and as an equal opportunities employer, we encourage all qualified applicants to apply without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law. Our recruitment team is ready to provide reasonable adjustments as needed throughout the hiring process.
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The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.
The company with most openings is Hays Technology as they are hiring for 53 different IT Support Engineer jobs in the UK. They are probably quite committed to find good IT Support Engineers.